About this course
Hello! This is my story.
Susan Payne is an Associate Creative Director at Airtable. She has 13 years of experience in design and marketing, with the last 6 years in tech. Originally from South Korea, she is proud of her immigrant roots and loves the diversity of the Bay Area.
Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.